Don’t Fall for Bank Impersonation Scams!
Fraudsters know that the majority of people will act quickly if they receive a text, call, or email claiming there’s an issue with their bank account.
A bank impersonation scam is when someone reaches out pretending to work at a credit union or bank you use. Most of these scams are executed to either steal your credit or debit card information, steal your online banking credentials, get you to hand over money, or to get around your credit union or bank’s security protections to access your accounts directly.

Let’s make the home loan process easy, and celebrate your new home!

Our team will make sure you are getting the right loan for your circumstance and budget. Whether you’re buying your first home, your lifelong home or making your current home your dream, we are here every step of the way.

Here's what you need to know about the Mortgage Service Transfer.

Is my mortgage being transferred to another financial institution?


Yes, as of June 30th, current mortgaged loans serviced by Pivot Lending Group will be moving to Dovenmuehle Mortgage, Inc.

Will my payment amount change?


No, current rates, terms, and balances will remain unchanged.

Will my due date change?


No, there will be no changes to your mortgage terms, including the due date.

How will I make payments with the new servicer?


Dovenmuehle Mortgages, Inc. is responsible for collecting and processing payments. To update your automated payments, please download the Automated Payment Program Form.

Effective July 1, 2023 – all payments must be made to Dovenmuehle.
-Postal mail: Aventa Credit Union, PO Box 660592, Dallas, TX 75266-0592
-Automated payments: Click here
-Phone: 1-866-891-0136

Why is this happening?


It’s a priority that Aventa members have the best service and support available to them. By switching to Dovenmuehle Mortgage, Inc., we are ensuring quality service to our members.

What does the servicing company do?


The servicing company manages loan inquiries, tracks account financials, and collects/processes loan payments.