Reach out with your questions.

Contact Method

General Customer Service

To get in touch with our customer service:

Call 719-482-7600

[email protected]

Monday, Tuesday, Thursday and Friday: 8:00 a.m. – 5:30 p.m.
Wednesday: 10:00 a.m. – 5:30 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.

Contact Method

Address Change

To change your address:

Call: 719-482-7600 or 800-555-6665

Contact Method

Lost or Stolen Cards

To report lost or stolen cards call:

Monday, Tuesday, Thursday and Friday: 8:00 a.m. – 5:30 p.m.
Wednesday: 10:00 a.m. – 5:30 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.

Contact Method

Audio Account Access

Contact Method

Visit an Aventa branch

Contact Method

How do I set-up Direct Deposit?

To set up direct deposit, simply give your employer the routing number for the credit union, along with your 13 digit account number. The routing number is 307074690. The 13 digit account number can be found on the bottom of your checks or is on your monthly statement.

If you have any questions about the process, we’ll be happy to help you. Just stop by a branch or call 719-482-7600 or 800-555-6665.

Frequently Asked Questions

How can I place a stop payment on a check I have written that has been lost or stolen?

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To place a stop-payment, contact us at 719.482.7600 or 800.555.6665.

Stop Payment Form

How do I set-up a wire transfer?

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Easily wire funds for deposit in your Aventa Credit Union account. Wires may arrive 24 to 48 business hours after the wire transfer is initiated. Please see the Cost Recovery Schedule for wire fee. Please contact us at 719-482-7600 or 800-555-6665 for a wire form.

Recipient/Payee Financial Institution: Corporate Central Credit Union 6262 South Lowell Place Muskego, WI 53150 ABA
Routing/Transit Number: 275082866
For Further Credit to: Aventa Credit Union 2735 Dublin Blvd. Colorado Springs, CO 80918
ABA Routing/Transit Number: 307074690
Recipient/Payee Information: Member Name, Physical Address, Account Number
International Incoming Wire Members requesting incoming international wire transfers must instruct their financial institution abroad to first send the funds to their corresponding U.S. financial institution or stateside bank. That U.S. financial institution will then forward the funds to the information listed above.
Please note: Aventa Credit Union does not have a Swift Code and therefore cannot accept international wires directly from abroad.

How do I report a lost or stolen debit or credit card?

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To report a lost or stolen debit card call 800-528-2273.

To report a lost or stolen credit card call 833-541-0777.

You can also call the main Aventa customer line at  719-482-7600 or 800-555-6665.

How can I reorder checks?

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To reorder checks from Checks 4 Less, click here. If you are ordering checks for the first time, you will need to come in to your nearest Aventa branch to place your order.

 

How do I set-up Direct Deposit?

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To set up direct deposit, simply give your employer the routing number for the credit union, along with your 13 digit account number. The routing number is: 307074690. The 13 digit account number can be found on the bottom of your checks or is on your monthly statement. If you have any questions about the process, we’ll be happy to help you. Just stop by a branch or call 719-482-7600 or 800-555-6665.

Why did you put my check on hold?

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A check is placed on hold for a variety of reasons and can vary by circumstance. If you have questions as to why your check has put on hold, please call us at 800-555-6665.

What is Courtesy Pay?

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Courtesy Pay is a service we offer to cover your overdrafts for checks or Automated Clearing House (ACH) transactions when your account balance is not sufficient to do so. Instead of returning the transaction to the merchant for non-sufficient funds (NSF), we pay it and overdraw your account. You are eligible for Courtesy Pay if your account has been open for at least 90 days and you have either direct deposit or an incoming ACH. Courtesy Pay covers life’s unexpected emergencies and saves you from merchant NSF fees, interruption of services, and the embarrassment and inconvenience associated with returned or declined items.

Is there a fee for Courtesy Pay?

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There is no cost for Courtesy Pay unless you use it. There is a fee each time an item is paid through Courtesy Pay (see Cost Recovery Schedule).

What is the difference between a Courtesy Pay fee and a Nonsufficient Funds Fee (NSF)?

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A Courtesy Pay fee is charged when the account goes into the negative and the Courtesy Pay option is used. A nonsufficient funds (NSF) fee is charged when your account is overdrawn and the item is returned. This will happen if you have not opted in to Courtesy Pay. See the Cost Recovery Schedule for details.

What is Opt-In?

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Opt-In covers overdraft ability for point-of-sale debit card transactions. To receive Opt-In coverage you must complete the Opt-In Overdraft Consent Form.

Do you offer notary service?

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Yes, notary service is available to Aventa members at most branch locations.

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Aventa Mailing Addresses

For Accounting or Collections:

Aventa Credit Union 2735 Dublin Boulevard Colorado Springs, CO 80918

For Mortgage Lending:

Aventa Credit Union 426 South Cascade Avenue Colorado Springs, CO 80903

Email us about Mortgages

For Auto Loans & Consumer Loans:

Aventa Credit Union 2735 Dublin Boulevard Colorado Springs, CO 80918

Talk to Consumer Lending