Don’t Fall for Bank Impersonation Scams

Fraudsters know that the majority of people will act quickly if they receive a text, call, or email claiming there’s an issue with their bank account.
A bank impersonation scam is when someone reaches out pretending to work at a credit union or bank you use. Most of these scams are executed to either steal your credit or debit card information, steal your online banking credentials, get you to hand over money, or to get around your credit union or bank’s security protections to access your accounts directly.
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Online and Mobile Banking

Take control of your finances.

Lock and Unlock your Debit Card in Online and Mobile Banking

Online Banking How To

From the Home screen there is now a ‘Cards’ option in the left-hand menu. When you click the Lock Option you will receive an email confirming the action. You can Unlock your card by selecting Unlock on the card or from the unlock icon.

Mobile Banking How To

From the Mobile Menu, Bill Pay will be replaced by ‘Cards’. *Bill Pay is now located under the Sub-Menu option. When you click ‘Lock Card’ you will receive an email confirming the action. You can Unlock your card by selecting Unlock on the card or from the unlock icon.

Step-by-step: Download our Walkthrough Guide

We have created a Walkthrough Guide that takes you through both the Online and Mobile Banking processes.

Online Banking How To

From the Home screen there is now a ‘Cards’ option in the left-hand menu. When you click the Lock Option you will receive an email confirming the action. You can Unlock your card by selecting Unlock on the card or from the unlock icon.

Online Banking

Features include: Multi-factor authentication, bill pay through I-Pay, person to person payments through I-Pay. Access your credit card online, give your accounts personalized nicknames, Spanish version, ability to find branch locations, open an account, apply for a loan.

The Aventa Mobile App

shield Fingerprint and facial recognition
shield Remote deposit capture
shield Pay your bills through I-pay
shield Member to member transfers
shield Set up account alerts