As you visit our branches over the next few weeks, you may see us in the midst of refreshing our lobbies. We will continue to offer great service to our membership as we make some improvements!
Security & Fraud
Aventa Credit Union is dedicated to protecting your security and account information. We have installed security and intrusion software and firewalls to protect our members’ information in addition to Multi-Factor Authentication. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Although we take numerous measures to protect your account, we also want to make you aware of other fraud situations and offer you resources to help you be diligent and stay safe.
BEWARE OF SCAMS!
Your safety and security are a top priority for us, and we want to make you aware that there are unfortunately scammers taking advantage of this pandemic. The most recent scams involve phone calls and phishing scams telling you that your funds are at risk and asking for personal information. Rest assured your funds are safe and secure. All deposits are federally insured up to $250,000 through the National Credit Union Share Insurance Fund, regulated by the National Credit Union Administration (NCUA).
We also want to remind you that Aventa nor any other financial institution will call, email or text you asking for personal information such as your SSN, account number, and passwords. If you suspect fraud, or are uncertain about a request, please call us immediately at 800.555.6665.
Be proactive in safeguarding your sensitive, personal, and confidential information. Protecting this information makes it difficult for someone to assume your identity to commit fraud or other criminal acts.
Want to learn more about the steps we have taken to keep your information safe on our website and through our online/mobile banking? Click here.