Account Takeover Fraud: It's Real! Don't Be Caught Unprepared!

Account takeover fraud is becoming more prevalent with the increase in online shopping, frictionless payment systems and consumers doing more of their business online.

Where can it happen? ON ANY TYPE OF ONLINE ACCOUNT

  • banking accounts
  • social media
  • purchases/transactions made with online retailers

What are some tactics fraudsters use?

  • FAKE TRUST: They convince you to give them remote access to your computer/laptop and then adjusts your settings to leave your device vulnerable
  • THE SALES PITCH: They trick you into installing malware that can steal personal information like your usernames and passwords
  • SPOOFING: It is all a disguise, want to know how they do it, Click here! The number on caller ID may seem legit or similar to local area codes. But be careful and don't hesitate to look up the published phone number for the organization and call them directly to confirm the outreach to you.
  • TECH SUPPORT HELP: Noticing pop-ups while online? Tech Support Fraud is on the rise! Click here to learn more. Don't let the fear of threat pop ups cause you to instantly call the number on the pop up or respond to an outreach from a "tech support" rep. 
  • SEARCHES ONLINE: We all love search engines online to help us find just about anything. But do you normally click on your first result? You get presented with a list of results, but are you cautious about which you click on? Fraud happens through PAID ads by here to learn more.

What do you do to protect yourself?

  • DON'T give control of your electronic device to a third party or someone claiming to be tech support. If in doubt, call the company directly and ask if they are calling, emailing, or texting you.
  • DON'T misinterpret a local number/company to be legitimate. Fraudsters could be disguising (spoofing) their company name or phone number and may not even be in the country. 
  • DON'T assume the first ranking in an online search is legitimate. Ads can be purchased by fraudsters so they appear at the top of the list. 
  • DON'T provide debit/credit card or financial information to someone claiming to be tech support or from a business claiming you do business with them. 
  • NEVER give your password/PIN over the phone, email or text.
  • ADD your phone number to the National Do Not Call Registry or call 1.888.382.1222.

As your financial partner, we are here to protect and educate our members on fraud prevention. As a reminder, Aventa will never call and ask you for personal financial information.