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No reputable financial institution will ever call or email you to ask you for details about your account or identity.
Never give sensitive financial or personal information to any inbound caller or texter.
Also, do not respond to requests directed to you by email, tweet, Facebook, MySpace or other social network platforms.
You can, however, call Aventa and securely discuss your account details with any of our representatives, knowing that your information will be handled confidentially by an individual you can trust.
HOLIDAY ALERT
We are seeing text message fraud (smishing) occurring right before credit union holiday closings, like Christmas, New Year's Day, etc.
Please be alert and aware - DO NOT RESPOND to any text messages you may receive or give out your account information online or by phone! Aventa will NEVER notify you about an account or credit/debit card problem by a text message or automated phone system. |